Guide · Clients

For everyone who orders and pays for the work

Owners, tenants who pay for their own work, co-clients and property managements, and the project lead, architect and interior designer they bring in. This page shows who decides what, how a project runs from the first photo to final acceptance, and how to use Baubiber in the browser and on the phone. Companies doing the work read the guide for contractors.

Open the web appGet the app

Who is on the client side

Baubiber has no account types. What you see on a project follows from your place on it: the property you own, rent or manage, the company you work for and its services, and the role you were invited to. One account can be the client on one project and the architect on another.

The client side

Whoever pays decides. When a tenant reports work the property pays for, the property management is the client, or the owner when nobody manages the home.

Client

The owner of the home, or a tenant who orders and pays for work in their own home.

Can

  • Create and publish the project, and decide which companies may make an offer.
  • Split the work into work packages and accept one offer per package.
  • Approve change orders where approval is asked.
  • Sign off milestones, accept or dispute invoices and accept the finished work.
  • Invite co-clients, and a project lead, an architect or an interior designer.

Never

  • See the crew's rates and amounts in the daily log.
  • Change rooms, photos or the chosen solution once another party's offer is accepted; title and summary stay editable.
  • See the prices a general contractor agrees with its subcontractors.

Co-clients

Several people share the client role, for example partners or co-owners the client invited.

Can

  • See everything the client sees: offers, progress, daily log, budget and invoices.
  • Decide like the client; any one of them is enough.
  • Chat with the company and receive its updates, decision requests and shared boards.
  • Remove another co-client, or leave the project.

Never

  • Remove the client who started the project.
  • Approve a change order alone above the amount from which all clients must agree, where that rule is switched on.
  • Become the client of a project they work on for a company.

Property management

Acts for the owners on a property it manages: a property-management company in the web app, or a person listed as the property's manager.

Can

  • Take over requests the property pays for, check them and publish them.
  • Choose the company and accept offers for the owners.
  • Decide change orders, sign off milestones and accept or dispute invoices on the property's projects.
  • Pass residents' defect reports on to the crew, or decline them with a reason.
  • Approve a tenant's or owner's publication or offer acceptance first, where that approval is switched on.

Never

  • Decide alone above the limit in the management agreement, where the owner's approval is switched on.
  • See the crew's rates and amounts in the daily log.

Owner

Owns the home: is the client of a project they start, or of one the property pays for when nobody manages it; otherwise follows the work and decides only the owner's approvals.

Can

  • Decide everything as the client on a home nobody manages.
  • Accept the invitation of a tenant who says the owner pays, and so become the client of that request.
  • When not the client, follow the project with its brief and offers; on work a tenant pays for themselves, without prices.
  • Consent in the app to work a tenant orders and pays for in the home.
  • Approve offers and change orders above the property manager's limit, where that approval is switched on, and decide in the managers' place when they leave an approval or a change order for four days.
  • Read the budget, invoices and daily log of the property's projects, without the crew's rates and amounts.

Never

  • Sign off milestones or decide change orders on a managed property while the property management has them.
  • Accept or dispute invoices on a managed property; invoice notices and decision requests go to the property management.

People the client brings in

From the project's People card the client invites a project lead, an architect and an interior designer. Each joins for their own company, which offers the matching service on Baubiber and is verified. They see the project as the client does, but never accept offers or decide the project's lifecycle.

Project lead

Coordinates the trades for the client; joins for a company that offers project management.

Can

  • Split the project into work packages, invite bidders per package and compare the offers with the client.
  • Set the order of the trades and their dates, and confirm each handover so the next trade can start.
  • Sign off milestones for the client.
  • Check each invoice and recommend accepting or disputing it, and recommend the final acceptance.
  • Decide change orders up to the limit set for the project; without a limit set, it is zero.
  • Pass residents' defect reports on to the crew, or decline them.

Never

  • Accept or decline offers, or accept or dispute invoices.
  • Edit the brief.
  • Publish, withdraw or archive the project, or give the final acceptance.

Architect

Writes the brief for the client and, with site supervision, also signs off; joins for a company that offers architecture.

Can

  • Edit the brief while it is open: rooms, current state, photos, voice notes and the target state.
  • Work out material and design choices for the client to approve.
  • Compare the offers with the client and chat with the companies.
  • With site supervision: sign off milestones for the client and check the invoices sent to the client.

Never

  • Accept offers, decide change orders or accept invoices.
  • Sign off milestones or read the invoices without site supervision.
  • Change the brief after another party's offer was accepted.
  • Create a project for the client or ask companies for a quote.

Interior designer

Works out the interiors and material choices for the client; joins for a company that offers interior design.

Can

  • Edit the brief while it is open: rooms, current state, photos, the target state and the rooms' solutions.
  • Work out material and design choices for the client to approve.
  • Compare the offers with the client, follow the schedule, milestones and daily log, and chat with the companies.

Never

  • Sign off milestones or read the invoices.
  • Accept offers or decide change orders.
  • Create a project for the client or ask companies for a quote.

Outside expert

A structural engineer, energy consultant, appraiser or other expert asked about one open point through a personal link, with no account.

Can

  • Open the link for 30 days, on any device and without signing in.
  • Read the question and the point with its options, photos and documents, plus the project title and city.
  • Answer in its own conversation with the team; the team's replies arrive by email.

Never

  • See prices, the client's name or contact, the street address, other points or other experts.
  • Decide or close the point; an answer is advice.
  • Open anything once the link is revoked or has expired.

Residents

Tenants live where the work happens. They report problems and defects and are told when the crew comes in. When the property pays, they decide nothing and never see money.

Tenant who reports the work

Describes a problem in their home that the property pays for, then follows the progress.

Can

  • Describe the problem with photos, voice or Bobo, and say who pays.
  • Keep editing the brief until the property management or the owner publishes it.
  • Invite the owner by email when nobody owns or manages the home on Baubiber.
  • Like every resident, follow the progress, report defects and answer the crew's visits.

Never

  • See offers, prices, the budget, invoices or hours worked.
  • Decide offers, change orders, sign-offs or invoices.

Residents

Tenants of the property who have no other role on the project.

Can

  • Follow the project home, the milestones without prices and the shared daily log without hours.
  • Report a defect while the work runs or after it is done, and hear whether it was passed on or declined.
  • See every planned crew visit to their home, and confirm it or decline it with a reason where access approval is switched on.
  • Hear when the work starts, when the work plan changes and when a work package is finished.

Never

  • See offers, rankings, prices, the budget, invoices, material decisions, open points or updates.
  • See the brief or photos of work they did not report themselves.
  • See other residents' contact details.

A simple project

One client, one company, one work package. Many repairs and smaller renovations run like this.

How to read the steps

Does it
carries out the step in Baubiber (R)
Approves
decides; nothing moves on without this decision (A)
Approves if switched on
decides only where this approval is switched on; otherwise is informed
Consulted
is asked beforehand and has a say (C)
Informed
hears about it in the app, by push and by email (I)

Owner and contractor

A home owner, or a tenant paying for their own work, hires one company for the whole job.

You describe the work, choose who may bid and accept one offer. The company runs the job, and you approve its results: milestones, invoices and the finished work.

InvolvedClientContractor
  1. 1

    Create the project

    Start the project

    You start in the app or the web app with the property, then describe the problem by typing, recording or talking to Bobo. If you called a company first, it can prepare the project for you: you get a link by email or text, sign in and take it over.

    • ClientDoes it
    • ContractorDoes it· for the client
  2. 2

    Brief and scope

    Settle the brief

    You confirm the rooms, trades, project size and summary, then add photos per room; the AI analysis and the room solutions are optional. Companies only read the brief; they ask their questions in the chat once they have made an offer, and you can ask one for an on-site visit.

    • ClientDoes it
  3. 3

    Offers and award

    Compare offers and award

    When you publish, you choose who receives the project: verified companies nearby, the companies you ask for a quote, or only the companies you invite. You compare the offers in the ranking, chat with the companies and accept one; the other offers are declined.

    • ClientApproves
    • ContractorDoes it· own offer
  4. 4

    Design and material choices

    Choose materials and options

    The company proposes materials and puts open choices to you as decision requests, each option with its price difference. You choose in the app, the web app or straight from the email. A choice alone moves no money; a price change comes as a change order.

    • ClientApproves
    • ContractorDoes it
  5. 5

    Schedule and milestones

    Schedule

    The accepted offer becomes the milestone plan of the job. The company sets the dates; you see them and hear about new milestones unless the company keeps them internal.

    • ClientInformed
    • ContractorDoes it
  6. 6

    Daily log and photos

    Daily log

    The crew keeps the daily log with photos and voice notes. You read the entries it shares, never with rates or amounts; whether names and hours show is up to the company. New entries send no notification; what you should know, the company sends you as an update.

    • ContractorDoes it· own package
  7. 7

    Change orders

    Change orders

    Extra work and price changes are change orders. By default one applies at once and you are notified; it waits for your approval where the company set Budget changes to Approval required, or where the change-order approval is switched on for your project.

    • ClientApproves if switched on
    • ContractorDoes it
  8. 8

    Sign-off and defects

    Sign-off and defects

    When the company finishes a milestone, you are asked to sign it off and see the photos of the finished work. You approve it, or raise an open point for what is missing; after 3 days without a decision you get a reminder.

    • ClientApproves
    • ContractorDoes it
  9. 9

    Invoices

    Invoices

    Invoices arrive as a PDF by email and in the app, with the bank details for paying. You accept or dispute each one; a disputed invoice cannot be marked paid until it is resolved.

    • ClientApproves
    • ContractorDoes it
  10. 10

    Final acceptance

    Final acceptance

    When the company completes its work package, you are told and accept the work, with a note if you like. Afterwards you can review the company; the review appears on its public profile.

    • ClientApproves
    • ContractorDoes it

Complex projects

More people take part when a property management looks after the home, when trades are hired separately, or when a general contractor runs the job. The same steps then have more people who do them, approve, are asked or are told.

A home with property management

A tenant reports work in a home a property management looks after, with owners and residents on Baubiber.

When the property pays, the property management is the client and decides for the owners, who follow the work and decide their own approvals; the tenant describes the problem and follows the progress. Approvals by the managers or owners apply only where they are switched on.

InvolvedResidentClientOwnerContractor
  1. 1

    Create the project

    Start the project

    A tenant reports the problem in their home, or the property management or an owner starts the project. A company can also prepare it for the client after a call.

    • ResidentDoes it
    • ClientDoes it
    • OwnerDoes it
    • ContractorDoes it· for the client
  2. 2

    Brief and scope

    Describe and publish

    The tenant describes the problem, adds photos and says who pays. When the property pays, the request goes to the property management; the managers can add to the brief and publish it, and the tenant can keep working on it until it is published. When a tenant who pays publishes, the managers are informed, or approve first where approval before publishing is switched on.

    • ResidentDoes it
    • ClientDoes itApproves if switched on
  3. 3

    Permits and owner's consent

    The owner's consent

    When a tenant orders and pays for the work themselves, they are the client and need the owner's consent. They record consent given outside the app, in writing or verbally, or an owner consents in the app (the property management, when no owner is on Baubiber); the other residents have no part in it. The owners, else the managers, are told when the work is published; where consent in the app is switched on, publishing waits for it.

    • ClientDoes itApproves if switched on
    • OwnerApproves if switched on
  4. 4

    Offers and award

    Offers and award

    Each company sends its own offer, and the property management accepts one per work package, and the owners are told; where the owner's approval is switched on, an offer above the limit in the management agreement also waits for an owner. The residents hear that the work is starting.

    • ResidentInformed
    • ClientApproves
    • OwnerApproves if switched on· above the limit
    • ContractorDoes it· own offer
  5. 5

    Design and material choices

    Design and materials

    The company proposes materials and puts open choices to the property management as decision requests; the owners get no decision requests, and the residents do not see them. The tenant's wishes are in the brief they wrote, including the solutions they picked for the rooms.

    • ClientApproves
    • ContractorDoes it
  6. 6

    Schedule and milestones

    Schedule and milestones

    The company plans the milestones and their dates; nobody has to approve them. The property management sees the plan with its amounts and hears about each new milestone unless the company keeps new milestones internal; the owners and residents see it, the residents without prices.

    • ClientInformed
    • ContractorDoes it
  7. 7

    Access to the home

    Access to the home

    When the crew needs to enter the home, the company plans the visit with a time window and a note. The residents and the property management are told; where access approval is switched on, a resident confirms the visit or declines it with a reason.

    • ResidentApproves if switched on
    • ClientInformed
    • ContractorDoes it
  8. 8

    Daily log and photos

    Daily log

    The company keeps the daily log of its package. The property management and the owners read the shared entries without rates or amounts, the residents also without hours; new entries send no notification.

    • ContractorDoes it· own package
  9. 9

    Change orders

    Change orders

    Change orders go to the property management, never to the tenant; the residents only hear that the work plan changed, without amounts. By default they apply at once and the managers and owners are told. Where approval is asked, the managers decide, and above the limit in the management agreement an owner too, where that approval is switched on.

    • ResidentInformed
    • ClientApproves if switched on
    • OwnerApproves if switched on· above the limit
    • ContractorDoes it
  10. 10

    Sign-off and defects

    Sign-off and defects

    The property management signs off finished milestones, and the owners are told. Residents report defects in their home and the owners are told; the property management passes each report on to the crew as an open point or declines it with a reason.

    • ResidentConsulted
    • ClientApproves
    • OwnerInformed
    • ContractorDoes it
  11. 11

    Invoices

    Invoices

    Invoices go to the property management, which accepts or disputes them for the owners, also from the property's Transactions tab. The owners see them on the project and in the property's finances but get no notice; the residents never see them.

    • ClientApproves
    • ContractorDoes it
  12. 12

    Final acceptance

    Final acceptance

    When the company completes its work package, the owners and residents are told, and the property management accepts the work. Residents can still report defects after the work is done.

    • ResidentInformed
    • ClientApproves
    • OwnerInformed
    • ContractorDoes it

Trades hired separately

A larger renovation where the client hires one company per trade, with a project lead, an architect with site supervision and an interior designer.

The professionals prepare and coordinate, each company runs its own package, and the decisions on offers, invoices and final acceptance stay with you.

InvolvedClientProject leadArchitect with site supervisionInterior designerContractor
  1. 1

    Create the project

    Start the project

    You create the project, or a company you called prepares it for you and you take it over. From People you then invite your project lead, architect and interior designer; they cannot create a project for you.

    • ClientDoes it
    • ContractorDoes it· for the client
  2. 2

    Brief and scope

    Brief and scope

    You, your architect and your interior designer write the brief: rooms, current state, photos, target state and solutions. You can publish, the professionals cannot; on a managed property the managers approve it first, where that is switched on. Companies only read the brief and ask their questions in the chat once they have made an offer.

    • ClientDoes itApproves if switched on
    • Architect with site supervisionDoes it
    • Interior designerDoes it
  3. 3

    Split into work packages

    Split into work packages

    You or your project lead split the project into work packages, one per trade; what the project lead splits does not wait for your approval. Each package gets its own offers and its own company; a package can be changed until its first offer arrives and cancelled until it is awarded.

    • ClientDoes it
    • Project leadDoes it
  4. 4

    Invite bidders

    Invite bidders

    You or your project lead ask companies for a quote per package, without waiting for an approval. You decide who may bid: verified companies nearby as well, or with Only companies I invite only the companies on the list; you can exclude a company.

    • ClientDoes it
    • Project leadDoes it
  5. 5

    Offers and award

    Offers and award

    Each company makes an offer for its own package. The project lead, the architect and the interior designer compare the offers with you, and you accept one offer per package.

    • ClientApproves
    • Project leadConsulted· compares offers
    • Architect with site supervisionConsulted· compares offers
    • Interior designerConsulted· compares offers
    • ContractorDoes it· own offer
  6. 6

    Design and material choices

    Design and materials

    The architect and the interior designer work out materials and finishes, the project lead is asked, and you approve them. Each company puts the open choices of its package to you as decision requests.

    • ClientApproves
    • Project leadConsulted
    • Architect with site supervisionDoes it
    • Interior designerDoes it
    • ContractorDoes it
  7. 7

    Order of the trades

    Order of the trades

    You or your project lead set the order of the trades and their planned windows; what the project lead sets does not wait for your approval. Every company, the architect and the interior designer see the plan.

    • ClientDoes it
    • Project leadDoes it
  8. 8

    Schedule and milestones

    Schedule and milestones

    Each company plans the milestones of its own package within the planned windows; nobody has to approve them. You hear about each new milestone unless the company keeps new milestones internal; the project lead, architect and interior designer see them, and the companies see the other packages without prices.

    • ClientInformed
    • ContractorDoes it
  9. 9

    Handover between trades

    Handover between trades

    When a company completes its package, the project lead confirms the handover and the company of the next trade hears that it can start. Without a project lead, you confirm it.

    • Project leadApproves
    • ContractorDoes it
  10. 10

    Daily log and photos

    Daily log

    Each company keeps only the daily log of its own package. You, the project lead, the architect and the interior designer read the shared entries without rates or amounts, and new entries send no notification. With Contractors see each other's daily log you let the companies read each other's site posts, without prices, names or hours.

    • ContractorDoes it· own package
  11. 11

    Change orders

    Change orders

    A change order applies with a notice unless its company asks for approval or the change-order approval is switched on. Then you decide at every amount, and up to the limit set for your project the project lead is asked and its approval is enough; without a limit set it is zero, and everything comes to you. The architect and interior designer see every change.

    • ClientApproves if switched on
    • Project leadApproves if switched on· up to the limit
    • ContractorDoes it
  12. 12

    Sign-off and defects

    Sign-off and defects

    You sign off finished milestones, or the project lead or the architect with site supervision does it for you; one sign-off is enough. The interior designer sees the milestones, and defects become open points for the company concerned.

    • ClientApproves
    • Project leadApproves
    • Architect with site supervisionApproves
    • ContractorDoes it
  13. 13

    Invoices

    Invoices

    Each company invoices its own package. The project lead and the architect with site supervision are asked to check each invoice and recommend accepting or disputing it; you see their check and decide.

    • ClientApproves
    • Project leadConsulted· checks
    • Architect with site supervisionConsulted· checks
    • ContractorDoes it
  14. 14

    Final acceptance

    Final acceptance

    When a package is completed, the project lead can recommend accepting it, with a note. You accept the work; the project is finished when every package is completed or cancelled.

    • ClientApproves
    • Project leadConsulted· recommends
    • ContractorDoes it

With a general contractor

A large renovation run by one general contractor that hands parts to its own subcontractors, with an architect and an interior designer, in a home with owners and residents.

You award and pay only the general contractor. It decides for its subcontractors and keeps in touch with you; what it agrees with them stays between them.

InvolvedClientOwnerResidentArchitectInterior designerGeneral contractorSubcontractor
  1. 1

    Create the project

    Start the project

    You, an owner or a tenant reporting a problem in their home start the project. A general contractor you called can also prepare it for you to take over; the architect and interior designer do not create a project for you.

    • ClientDoes it
    • OwnerDoes it
    • ResidentDoes it
    • General contractorDoes it· for the client
  2. 2

    Brief and scope

    Brief and scope

    You, the owners, the tenant who reports the work, your architect and your interior designer can write the brief while it is open. You or an owner can publish; where approval before publishing is switched on, the managers of a managed property approve first. The general contractor only reads the brief and asks its questions in the chat once it has made an offer.

    • ClientDoes itApproves if switched on
    • ResidentDoes it
    • ArchitectDoes it
    • Interior designerDoes it
  3. 3

    Permits and owner's consent

    Permits and consent

    Building permits are obtained outside Baubiber; Baubiber has no feature for them. If you rent and pay yourself, you are the client and record the owner's consent you got outside the app, or an owner consents in the app (the property management, when no owner is on Baubiber). Where consent in the app is switched on, publishing waits for it.

    • ClientDoes itApproves if switched on
    • OwnerApproves if switched on
  4. 4

    Offers and award

    Offers and award

    Companies make offers for the whole job; the architect and interior designer compare them with you, you or an owner accept one, and the residents hear that the work is starting. On a managed property with the owner's approval switched on, an offer above the property manager's limit also waits for an owner. The general contractor decides its subcontractors' offers itself.

    • ClientApproves
    • OwnerApproves if switched on· above the limit
    • ResidentInformed
    • ArchitectConsulted· compares offers
    • Interior designerConsulted· compares offers
    • General contractorDoes it· own offerApproves· its subcontractors' work
    • SubcontractorDoes it· own offer
  5. 5

    Design and material choices

    Design and materials

    The architect and interior designer work out materials and finishes, and you approve them. The general contractor puts open choices to you as decision requests and asks its subcontractors; the owners get no decision requests, and the residents do not see them.

    • ClientApproves
    • ArchitectDoes it
    • Interior designerDoes it
    • General contractorDoes it
    • SubcontractorConsulted
  6. 6

    Schedule and milestones

    Schedule and milestones

    The general contractor plans the milestones of its package, and each subcontractor those of its subcontract; nobody has to approve them. You hear about each new milestone of the general contractor unless it keeps new milestones internal; the owners, the residents, your architect and your interior designer see the plan, and subcontract milestones show without prices.

    • ClientInformed
    • General contractorDoes it
    • SubcontractorDoes it· own package
  7. 7

    Access to the home

    Access to the home

    The general contractor and its subcontractors plan when their crews need to enter the home. The residents and you are told; where access approval is switched on, a resident confirms the visit first.

    • ClientInformed
    • ResidentApproves if switched on
    • General contractorDoes it
    • SubcontractorDoes it
  8. 8

    Daily log and photos

    Daily log

    The general contractor and its subcontractors each keep their own daily log. You, the owners, your architect and your interior designer read the general contractor's shared entries without rates or amounts, the residents also without hours, and new entries send no notification. The subcontractors' entries stay with the general contractor.

    • General contractorDoes it
    • SubcontractorDoes it
  9. 9

    Change orders

    Change orders

    The general contractor sends change orders for its package; they apply with a notice, or wait for you where approval is asked, and on a managed property also for an owner above the property manager's limit, where that is switched on. The residents hear that the work plan changed. The general contractor decides its subcontractors' change orders, and they stay between them.

    • ClientApproves if switched on
    • OwnerApproves if switched on· above the limit
    • ResidentInformed
    • General contractorDoes itApproves· its subcontractors' work
    • SubcontractorDoes it· own package
  10. 10

    Sign-off and defects

    Sign-off and defects

    The general contractor signs off its subcontractors' milestones, and you sign off its own; the owners hear of your sign-off. Residents report defects and the owners are told; you pass each report on as an open point or decline it.

    • ClientApproves
    • OwnerInformed
    • ResidentConsulted
    • General contractorDoes itApproves· its subcontractors' work
    • SubcontractorDoes it
  11. 11

    Invoices

    Invoices

    Only the general contractor invoices you, and you accept or dispute its invoices. Subcontractors invoice the general contractor; you never see those invoices.

    • ClientApproves
    • General contractorDoes itApproves· its subcontractors' work
    • SubcontractorDoes it· own package
  12. 12

    Final acceptance

    Final acceptance

    Each subcontractor completes its subcontract, and the general contractor its package once every subcontract is completed or cancelled. The owners and residents are told, and you accept the work.

    • ClientApproves
    • OwnerInformed
    • ResidentInformed
    • General contractorDoes it
    • SubcontractorDoes it· own package
  13. 13

    Prices between the general contractor and its subcontractors

    Subcontractors' prices

    What the general contractor and its subcontractors agree stays with them: you, the owners, the residents, your architect and your interior designer never see subcontract offers, budgets, change orders or invoices.

    • General contractorApproves
    • SubcontractorDoes it

Who does what

Each role's overview is computed from the flows above. Does it (R): the person carries out the step in Baubiber. Approves (A): nothing moves on without their decision. Approves if switched on: they decide only where that approval is switched on, and are informed otherwise. Consulted (C): they are asked beforehand and have a say. Informed (I): they hear about it. Every project shows its own Who does what for the roles actually on it: in the web app on the At a glance tab, in the app on the project home.

Computed from the steps above, per role.

Owner and contractor

Client

Does it
Create the project · Brief and scope
Approves
Offers and award · Design and material choices · Sign-off and defects · Invoices · Final acceptance
Approves if switched on
Change orders
Informed
Schedule and milestones

Contractor

Does it
Create the project · Offers and award · Design and material choices · Schedule and milestones · Daily log and photos · Change orders · Sign-off and defects · Invoices · Final acceptance
A home with property management

Resident

Does it
Create the project · Brief and scope
Approves if switched on
Access to the home
Consulted
Sign-off and defects
Informed
Offers and award · Change orders · Final acceptance

Client

Does it
Create the project · Brief and scope · Permits and owner's consent
Approves
Offers and award · Design and material choices · Sign-off and defects · Invoices · Final acceptance
Approves if switched on
Brief and scope · Permits and owner's consent · Change orders
Informed
Schedule and milestones · Access to the home

Owner

Does it
Create the project
Approves if switched on
Permits and owner's consent · Offers and award · Change orders
Informed
Sign-off and defects · Final acceptance

Contractor

Does it
Create the project · Offers and award · Design and material choices · Schedule and milestones · Access to the home · Daily log and photos · Change orders · Sign-off and defects · Invoices · Final acceptance
Trades hired separately

Client

Does it
Create the project · Brief and scope · Split into work packages · Invite bidders · Order of the trades
Approves
Offers and award · Design and material choices · Sign-off and defects · Invoices · Final acceptance
Approves if switched on
Brief and scope · Change orders
Informed
Schedule and milestones

Project lead

Does it
Split into work packages · Invite bidders · Order of the trades
Approves
Handover between trades · Sign-off and defects
Approves if switched on
Change orders
Consulted
Offers and award · Design and material choices · Invoices · Final acceptance

Architect with site supervision

Does it
Brief and scope · Design and material choices
Approves
Sign-off and defects
Consulted
Offers and award · Invoices

Interior designer

Does it
Brief and scope · Design and material choices
Consulted
Offers and award

Contractor

Does it
Create the project · Offers and award · Design and material choices · Schedule and milestones · Handover between trades · Daily log and photos · Change orders · Sign-off and defects · Invoices · Final acceptance
With a general contractor

Client

Does it
Create the project · Brief and scope · Permits and owner's consent
Approves
Offers and award · Design and material choices · Sign-off and defects · Invoices · Final acceptance
Approves if switched on
Brief and scope · Permits and owner's consent · Change orders
Informed
Schedule and milestones · Access to the home

Owner

Does it
Create the project
Approves if switched on
Permits and owner's consent · Offers and award · Change orders
Informed
Sign-off and defects · Final acceptance

Resident

Does it
Create the project · Brief and scope
Approves if switched on
Access to the home
Consulted
Sign-off and defects
Informed
Offers and award · Change orders · Final acceptance

Architect

Does it
Brief and scope · Design and material choices
Consulted
Offers and award

Interior designer

Does it
Brief and scope · Design and material choices
Consulted
Offers and award

General contractor

Does it
Create the project · Offers and award · Design and material choices · Schedule and milestones · Access to the home · Daily log and photos · Change orders · Sign-off and defects · Invoices · Final acceptance
Approves
Offers and award · Change orders · Sign-off and defects · Invoices · Prices between the general contractor and its subcontractors

Subcontractor

Does it
Offers and award · Schedule and milestones · Access to the home · Daily log and photos · Change orders · Sign-off and defects · Invoices · Final acceptance · Prices between the general contractor and its subcontractors
Consulted
Design and material choices

Approvals

Some decisions always belong to the client side. Others are approval steps that are off by default: the person is then only informed, and only where a step is switched on does the action wait for them.

Always the client side's decision

Accepting an offer

The client accepts or declines offers, one per work package; on a managed property the property management or an owner. No project lead, architect or interior designer can do it for you.

Signing off milestones

Any one client, or the property management on a managed property, signs off finished milestones. A project lead or an architect with site supervision may do it for you; the company never signs off its own work.

Accepting or disputing invoices

You accept or dispute each invoice; on a managed property the property management can too. A project lead or an architect with site supervision can recommend, but the decision stays yours.

Final acceptance

You accept each finished work package, with a note if you like; on a managed property the property management does. A project lead can recommend it first.

Who may bid

The client side decides who receives the project, who is excluded and whether only invited companies may make an offer. A project lead can ask companies for a quote.

Open decisions

When a company asks you to decide between options, you choose. The choice is recorded; a price change still comes as a change order.

Approvals that can be switched on

Every approval step is off by default. Baubiber switches a step on, or sets its limit, for the organisation that manages a property or for a single project when asked: write to hello@baubiber.com. There is no settings screen for them. A step with a limit applies above it, an amount that cannot be compared counts as above it, and a project's setting comes before its organisation's. The one thing a company sets itself is Budget changes under Approvals and updates in its project settings; where the change-order approval is switched on, it applies anyway.

Publishing a project on a managed property

Who decides
The property managers.
Off (the default)
A tenant's or owner's request is published at once, and every property manager is notified.
Switched on
The request waits in the managers' approvals inbox; approving starts publication, rejecting keeps it private. If nobody decides, the request lapses after 7 days.

Accepting an offer on a managed property

Who decides
The property managers.
Off (the default)
A tenant's or owner's acceptance goes through, the work starts, and every property manager is notified. When a manager accepts, nothing waits.
Switched on
The offer shows Awaiting approval until a manager approves, in the web app, in the app or with one click from the email. Rejected, or not decided within 7 days, it returns to the shortlist.

Change orders

Who decides
Any one client, or on a managed property the property managers, at every amount. A hired project lead may also decide up to its limit.
Off (the default)
The company's own setting applies: by default a change order applies at once and you are informed; where the company set Budget changes to Approval required for itself or for your project, it waits for approval.
Switched on
Every change order waits for approval, whatever the company set; its setting is locked at Approval required.
Limit
The project lead's limit: up to it, a hired project lead is asked and its approval is enough; you can still decide yourself. Without a limit set it is zero, and change orders come to you.

The owner above the property manager's limit

Who decides
The property's owners.
Off (the default)
The owners are told of every offer the property management accepts and of every change order that applies without them.
Switched on
Above the limit, an offer the property management accepts also waits for an owner, in the approvals inbox or with one click from the email; a change order it approves waits for an owner on the project's budget.
Limit
The property manager's limit from the management agreement.

All clients above an amount

Who decides
Every client of a project with several clients.
Off (the default)
Any one client decides a change order.
Switched on
Above the amount, every client has to approve the change order; below it, any one is enough.
Limit
The amount above which all clients decide.

Work the tenant pays for

Who decides
The property's owners, or the property managers when no owner is on Baubiber.
Off (the default)
The tenant records consent given in writing or verbally, or the owner consents in the app; publishing goes ahead and the owners (else the managers) are told.
Switched on
Publishing waits until an owner (else a manager) consents in the app, in the approvals inbox or from the email; consent the tenant recorded is then not enough.

Access to the home

Who decides
The residents of the home.
Off (the default)
The company plans the visit, and the residents and the client side are told.
Switched on
A planned visit waits until a resident confirms it or declines it with a reason; the company is told the answer.

The path of a change order

A change order that needs approval passes these stages in order. A stage is skipped when it does not apply; a decline at any stage ends the change order.

  1. 1

    Release inside the company

    Where the company set its own limit, a change order that a team member who is not an admin sends above it waits inside the company until an admin releases it. You never see a held change order.

  2. 2

    Project lead up to its limit

    With a hired project lead, an increase within its limit is put to the project lead, and its approval is enough for the change to apply; you can decide in its place. If the project lead leaves it for four days, you are asked.

  3. 3

    Client side

    Above that, any one client decides, or the property management on a managed property. Where all clients must agree above an amount, every client of a shared project approves.

  4. 4

    Owner above the property manager's limit

    On a managed property with the owner's approval switched on, an increase above the property manager's limit also needs an owner after the property management. If the managers leave the change for four days, the owners can decide it in their place.

Reminders and hand-offs

  • An approval request or change order nobody has decided is reminded once after 2 days.
  • After 4 days it is handed on: from a hired project lead to the client, from the property management to the owners, who can then decide it themselves.
  • A request for the property management's approval lapses after 7 days: the project stays private, or the offer returns to the shortlist.
  • An overdue task is reminded to the person it is assigned to on the day after its due date; 3 days later, the clients hear about a task held by the project lead, and the owners about one held by the property management.
  • A finished milestone nobody has signed off is reminded after 3 days.
  • A decision request is reminded once when its due day has passed.

Rules that always hold

Whatever a project looks like, these rules hold on every one.

1

Whoever pays decides

Each project records who pays. When the property pays, its property management is the client, or its owners when nobody manages it; the tenant who reported the work follows it without deciding.

2

The crew's rates stay with the company

The client side never sees rates and amounts in the daily log or on site-visit reports. You see the offer, the budget plan, change orders and invoices; hours only where the company shares them.

3

The brief freezes at award

Once another party's offer is accepted, rooms, findings, solutions, the target image and the before photos are locked, because that is what the company priced. Title and summary stay editable; a change of scope is a change order or an open point.

4

One company per work package

Each work package has exactly one accepted offer. Accepting one declines the other offers for that package; packages still in tender keep taking offers.

5

Verified businesses only

Only businesses that passed Baubiber's business verification, a check against the official register and the ID of an authorised representative, can send offers and appear in the directory. Their offers carry the Verified business badge.

6

Names only on acceptance

You can chat with a company as soon as it has made an offer. Until you accept its offer, you see it anonymised, and it does not see your name or contact details.

7

Nothing changes silently

Once the budget is agreed, every further price change reaches you: as a notice, or for approval where that is asked. A change applied with a notice shows in the history as Applied, not Approved.

8

History is kept

Removed budget lines stay in the history, every change order, decision and approval shows who made it and when, and shared open points and boards are never taken back. Invoiced lines in the daily log are locked, and the PDF of an issued invoice never changes.

9

Professionals advise, clients decide

A project lead, architect or interior designer never accepts offers, never accepts or disputes invoices and never changes the project's status. A project lead and an architect with site supervision sign off milestones for you; the project lead also splits work packages, invites bidders, plans the trades, confirms handovers and decides change orders up to its limit, without waiting for your approval.

10

Subcontracts stay with the general contractor

You award and pay only the general contractor. You see its subcontracts with status, company and milestones, but without prices; their offers, change orders, invoices and conversations stay between them and the general contractor.

11

A confirmed visit report stays

Once you confirm a company's site-visit report, the company can no longer change its work items.

How to use Baubiber

The practical part: what to tap and where, in the web app at app.baubiber.com and in the app for iPhone and Android. Both do the same things with the same account.

Getting started

Baubiber runs in any browser and as an app (download). You use the same account in both. There are no passwords.

  1. Open the web app or the app and sign in: with a sign-in link by email (web app) or a code by email (app), with a code to your mobile number by SMS or WhatsApp, or with your Google or Apple account.
  2. Answer the first question. The app asks What brings you to Baubiber?: choose Client. In the web app choose My own home or properties, or A company that works for clients if you run a property-management, architecture, interior-design or project-management firm.
  3. Add your property, or join one by its QR code, its invite link or its code.
  4. Start a project, or open the project you were invited to by email or text message.
  • The first choice only decides what you see first; you can add roles later.
  • An account created with a mobile number has no email address: notifications then arrive in the app and by push, not by email.
  • Add or change your mobile number later under Settings (web app: Account & support, app: Phone number).

Creating a project

In the web app open Projects and choose Request offers; in the app tap New project on Projects. Both go through the same steps: property, description, review, photos per room and publishing. Nothing is created before your first description; an unfinished request waits under Unfinished requests in the web app and as a draft in the app.

  1. Property. Pick one of your properties, enter an address with your role (owner, tenant or manager), or use the code from a property's QR code.
  2. Describe. Type what needs doing, record it, or talk live with Bobo. You can already add photos and short videos while you describe.
  3. Review. Check the summary, the affected rooms, the work needed and the project size. As a tenant you also answer Who pays for this? here.
  4. Photos. Add photos per room and, if you like, let the AI analyse each room. Photos are optional, but more detail brings better offers.
  5. Publish. Check who receives the project and publish it. Baubiber then prepares one shared work plan; after that the companies see the project.

Project size

The project size is suggested from your description and you confirm it in the review; companies filter their leads by it. If you're unsure, leave the suggestion as it is.

  • Small Fix: a dripping tap, a sticking door, a cracked tile.
  • Small Update: repainting, new fittings, new flooring.
  • Full Renovation: a new kitchen, a new bathroom or a whole flat.

Who pays

When you report work as a tenant, Baubiber asks who pays:

  • The owner or property management: the default when someone owns or manages the home on Baubiber. They choose the company and decide offers, costs, sign-off and invoices; you describe the problem and follow the progress without offers, prices or hours.
  • I pay myself: you stay the client, for example for an upgrade you want in your home. The owner's consent is then recorded on the project (see Properties and residents).
  • The owner pays — invite them: when nobody owns or manages the home on Baubiber yet. The owner gets an email invitation valid for 14 days; once they accept with that address, they are the client. Until then you can send it again or pay yourself instead.

A project a company prepared for you

If you called a company, it can take down your request and send you a link by email or text, valid for 30 days. Sign in with the email address or mobile number the company has for you, tap Check and complete, check the address, describe the work, add photos and publish. The project starts with Only companies I invite on, so only that company can make an offer until you switch it off.

A job a company runs for you

If you agreed a job with a company outside Baubiber, it can still run it on Baubiber and send you a status link. The page shows progress, spend and invoices, read-only and without an account. To follow the project in the app, approve change orders and see each invoice, sign in from the link the company sent with the email address or mobile number it has for you.

Withdraw, archive or move back to draft

  • Withdraw request takes a published project out of matching and archives it; companies can no longer see it or send offers.
  • Archive hides a request from your list; you find it among your archived projects.
  • Move back to draft opens the request for editing again; then you publish it again.

Bobo, your AI assistant

Bobo is Baubiber's assistant, in the app and in the web app. You can talk to it or type; typed questions get written answers.

When you start a project, Bobo runs a short live interview: which rooms, what needs doing, which trades and what matters to you. It saves the draft after every answer, so a dropped call loses nothing, and nothing is confirmed until you agree to its summary.

Otherwise Bobo answers questions about your projects and acts for you: publish or withdraw a project, accept an offer, sign off a milestone, decide a change order or an invoice, send a message. Before anything happens, it says what it will do and waits for a clear yes.

The first time, Bobo asks for your consent to send your words to its speech and AI providers.

AI analysis and consent

Add photos to a room and choose Analyze this room. The analysis reads the photos and your voice notes and shows what it finds:

  • Issues such as water damage, worn paint, plumbing or electrical problems, each with its severity: minor, moderate or urgent.
  • How confident the AI is about each finding.
  • Two or three solutions for the room: what can stay, what changes and which work is needed.
  • On request, a picture of how the room could look afterwards.

3D capture

A 3D model lets companies look around the room before they make an offer.

  1. Open the 3D capture on the project's Property tab in the web app, or from a room in the app.
  2. Stand in the middle of the room and take photos in every direction; the screen tells you which direction comes next.
  3. Generate the model. It takes a few minutes; you can leave the page meanwhile.
  4. Open the model to check it; you can also create an HD version.

Publishing and who it reaches

Before you publish, Who gets this project shows which companies the project will reach. You can change the list before and after publishing, until the work is awarded.

  • It reaches verified companies whose service area covers the property and who do this kind of work; the 100 closest are notified, others can find the project by browsing.
  • With Request quote you add a company you know, even outside the area; up to 20 companies per project.
  • You can exclude a company: it is not notified, cannot open the project and cannot make an offer. If it has already made an offer, decline the offer instead.
  • Only companies I invite keeps the project to the companies on the list: nobody else sees it or can make an offer, nearby companies are not notified, and it stays off the public project pages. Switching it off reaches the matching companies nearby; companies that already made an offer keep access either way.
  • Each company hears about a work package only once, even when you publish again after a change.
  • Share with contractors gives you a link for companies you know; they see the request without your contact details and can make an offer.
  • Changing the rooms, trades or summary of a published project takes it out of matching until you publish again; offers already sent stay as they are.
  • On a property a property management looks after, the managers are told when you publish; where approval before publishing is switched on, the request waits for them first.

Offers, chat and comparing

Offers arrive on the project's Offers tab, grouped by work package. Until you accept one, companies appear anonymised, with their specialties, experience, team size and the Verified business badge.

  • An offer is a Fixed price, a Price range, a Capped price (a price it will not exceed), or an itemised offer of milestones broken into work steps.
  • The Offer ranking scores each offer: 40% price, 30% company profile, 30% offer detail.
  • Shortlisting is optional; it marks an offer to compare later.
  • Accept asks for confirmation, naming the company and the total. The other offers for that work package are declined; on a managed property with approval of offers switched on, the acceptance goes to the property management first.
  • You can decline an offer with feedback for the company if you like, and a decline can be undone.
  • You can chat with every company that has a live offer while you compare. A company learns your name and contact details only when you accept its offer.
  • For a larger job, Request an on-site visit asks a company to come by. It records the visit and sends you the report; once you confirm it, the work items stay as you saw them.
  • Under Messages you find every conversation per project; from the chat you can block and report someone.

Work packages

A project starts as one work package for the whole job. For separate offers per trade, for example the electrics and the tiling, choose Split by trade on the Offers tab.

  • Each work package is tendered on its own and has exactly one company. Accepting an offer declines only the other offers for that package; packages still in tender keep taking offers after work has started.
  • You can change a package until its first offer arrives, cancel it until it is awarded, and remove it while nobody has bid. A project has at most 20 work packages.
  • With Who gets it you ask companies for a quote on one package.
  • You or your project lead set the order of the trades and their planned dates. When a company completes its package, the project lead confirms the handover (without one, you do), and the next company hears it can start.
  • You accept each finished package on its own with Accept work; the project is finished when every package is completed or cancelled.
  • Each company sees only its own package's prices. With Contractors see each other's daily log you let the companies on your packages read each other's site posts and photos, without prices, names, hours or recordings.
  • When a company that also works as a general contractor wins a package, it can hand parts to its own subcontractors. You see those subcontracts with status, company and milestones without prices, and award and pay only the general contractor.

Following the build

Once an offer is accepted, the project opens on its home: the stage, what waits on you, progress, the next milestone, the company's latest update and recent activity. In the web app this is the At a glance tab, which starts with everything waiting for your decision; in the app, Needs you sits at the top of Projects.

Daily log and updates

  • The Logbook shows the site visits the company shares: notes, photos and voice-note summaries, never rates or amounts. Whether crew names and hours show is up to the company.
  • Under Updates you find every update the company sent you, newest first, with photos. Updates are how you hear from the company; new daily log entries send no notification.
  • Activity is the project's history; money events are left out for anyone who cannot see amounts.

Milestones

  • The accepted offer becomes the plan: milestones with their tasks and amounts, each with photos of the finished work.
  • When a milestone is finished, you are asked to sign it off. Look at the photos and choose Approve milestone; you can revoke an approval.
  • The company can invoice even without your sign-off; you are reminded after 3 days.

Budget and change orders

The Budget tab shows Plan vs delivered: planned, delivered, forecast and remaining, also per milestone.

  • Every change to the plan is a change order with its price effect: how much it changes the plan and the new total.
  • By default it applies at once and you are notified; under Pending approvals you approve or decline the ones waiting for you.
  • A pending change order shows whom it waits for and who has already approved.

Open points

  • Tasks ("clear the hallway before Tuesday") and decisions ("which tiles for the living room") with photos, voice notes and a full history; both you and the company can raise them.
  • Keep a point on your own side while you gather options, then share it; sharing cannot be undone.
  • A point waits on the person it is assigned to or, if nobody is named, on the side that did not raise it.
  • With Ask an expert you bring a structural engineer, energy consultant, appraiser or other expert into a point you raised or are assigned to. They get a personal link for 30 days, see only that point and answer without an account; you can reply, send the link again or revoke it. At most 5 experts per point.

Decisions you are asked for

  • A company can ask you to decide between options, with a message and a due date. The notification opens the decision with every option and its price difference; your choice is confirmed and the company is told.
  • Without an account you choose from the email: each option has its own link to a confirmation page.
  • The choice records the decision but changes no price; a priced option then comes as a change order.

Boards

A company can share sketches, layouts and options on boards with you. They appear on the project home, open as a preview and stay read-only; you see only the boards it chose to share.

Visits and defects

  • When a company plans a visit to the residents' home, you see each upcoming visit with the residents' contact details.
  • Residents' defect reports reach you and your project lead. Pass on to the crew turns one into an open point, or you decline it with a reason; the resident is told either way.

Invoices

You find invoices in the web app on the project's Budget tab, and in the app from the project or its notification. Each one is a PDF with the company's legal and bank details, and also arrives by email.

  • The invoice shows how to pay: amount, due date, account holder, IBAN, BIC and reference, each ready to copy.
  • Accept invoice confirms it; Dispute needs a reason, and a disputed invoice cannot be marked paid until it is resolved. On a managed property the property management can accept or dispute too.
  • Where a project lead or an architect with site supervision checks invoices for you, you see who checked it and when, with their recommendation and note; the decision stays yours.
  • For an overdue invoice the company can send payment reminders; they do not change its status.
  • After accepting, Add to property finances books the invoice as a cost on the property's budget, for anyone who may edit the property's finances.

People on a project

On the project's People card you invite others to decide with you or work for you. Everyone there sees the project as you do.

  1. Choose Invite someone and the role: Someone who decides with you, or an architect, interior designer or project lead.
  2. Invite a co-client by email or text message, a professional by their work email. For an architect, tick Includes site supervision if the mandate includes it; you can change it later.
  3. Send the invitation. It is valid for 14 days; after 5 minutes you can send it again or withdraw it, and up to 10 can be open at once.
  • Any client can remove a co-client or a professional, and anyone can leave; nobody can remove the client who started the project.
  • A professional joins for a company that offers the matching service on Baubiber and is verified.

For architects, interior designers and project leads

You work on a client's project for your company. It offers the matching service (architecture, interior design or project management), has passed business verification, and you are its admin or project manager.

  1. In the web app choose A company that works for clients, enter its name and tick its services.
  2. Verify the company under Business verification: it is looked up in the official register, and an authorised representative confirms their identity with an ID document and a selfie.
  3. Open the client's invitation and accept it. Without a fitting company you are taken to company setup; with an unverified one, to the verification.
  4. The project appears under Projects. You see it as the client does and chat with the companies and the client as a professional, with your role and company.

Properties and residents

Under Properties you keep each home with its address, type, year built and size, and see its projects.

  • Invite people with the property's QR code, its Invite link, or by email with Add Tenant. Each person has a role on the property: owner, manager or tenant.
  • A tenant joins by the QR code or the link; their reports then land on the right property.
  • If you own a property and work in a property-management company, Share with organization shares the property with it; its managers then act for the owners.

As a tenant

  • Report a problem from your home; Baubiber asks who pays (see Who pays).
  • When you pay yourself in a home someone else owns or manages, you record the owner's consent on the project: in writing or verbally, who gave it and when. The owner, else the property management, can also consent in the app; where consent in the app is switched on, publishing waits for it.
  • While the work runs or after it is done, Report a defect with a title, where in the home and what is wrong. You see only your own reports and hear whether they were passed on or declined.
  • You are told when a company plans to come into your home and see each visit with the company, the time window and a note. Where access approval is switched on, you confirm it or decline it with a reason.
  • When the property pays, you hear when the work starts, when the work plan changes and when a work package is finished. You see the schedule without prices and the daily log without hours; you never see invoices or material decisions.

As an owner

  • When a tenant says the owner pays and invites you, accept the invitation with that email address within 14 days. You become the property's owner on Baubiber and the client of that request.
  • A tenant's own work in your home shows on the project; you consent in the app or from the email.
  • On a managed property, or when a tenant pays themselves, you follow the project without deciding; a tenant's own work shows without prices. To decide with them, the client invites you as a co-client under People.
  • On a managed property you are told of offers the property management accepts, change orders that apply without you, sign-offs and finished work packages, and you step in when it leaves a decision for four days.
  • You see invoices and the budget on the project and in the property's finances; invoice notices and decision requests go to the property management.

Property finances

Each property has Finances with the tabs Overview, Budgets, Transactions and Settings. Owners and property managers manage budgets and costs; others see them only when invited. A tenant's self-paid work is not a cost of the property.

  • Create Budget: an ongoing budget for yearly costs, with a template of 10 lines (utilities, property costs and maintenance), or a project budget for a renovation, with a template of 7 rooms × 9 trades (63 lines). You can add or delete lines.
  • Record each cost with amount, date, description, vendor and payment method.
  • Invoices to track lists the invoices from the property's projects that are not in cost tracking yet; pick a budget line and Track. The amount is converted into the property's currency.
  • Under Invoices to review the property management accepts or disputes invoices for the owners.
  • The overview compares budget and spending; a bar turns amber above 80% and red above 100%.
  • Under Settings you set the property's currency and an exchange rate for a second display currency.
  • Finance Collaborators: invite a partner or adviser by email as viewer or editor (editors add costs and budgets), and revoke access at any time.
  • When an invoice is cancelled, its cost entry goes too.

Property management in the web app

A property-management company works in the web app; its managers can also answer in the app.

  1. Choose A company that works for clients, enter the company name and tick Property management; the primary admin changes services later under Settings › Services.
  2. Verify the company under Business verification, like every company.
  3. Add your properties and enrol tenants by QR code or email.
  4. Invite your team on the Team page as admins or project managers, by email or phone number; a phone invitation goes out from your own WhatsApp or SMS. Invitations are valid for 7 days.

Overview and projects

  • Overview is your home page: properties and projects at a glance and, when the inbox is on, the approvals waiting.
  • Properties holds every building with its people and finances, Projects every project on them.
  • Requests the property pays for come to you as the client: check the tenant's description and photos, choose a solution where there are options, and publish.

Approvals inbox

  • By default nothing waits for you: tenants publish and accept offers themselves, and you are informed in the app, by push and by email.
  • Approvals appears only while a request waits for you or an approval step that asks you is switched on. Approve or reject there, in the app under Settings › Approvals (declining needs a reason), or with one click from the email.
  • A request nobody decides lapses after 7 days; after 4 days the property's owners can decide it too.

Acting for the owners

  • On the properties you manage you decide change orders and sign off milestones; the owners keep their view.
  • Accept or dispute invoices on the project's Budget tab, or under Invoices to review on the property's Transactions tab.
  • When a company records a decision made outside Baubiber, you are still notified.
  • If you belong to several companies, switch the active one in Settings or with the company switcher in the web app.

Notifications

  • Every event lands in the notification centre (the bell), filtered by All, Needs action and Unread. It opens on Needs action while something waits on you, and each notification opens exactly the item it is about.
  • Push notifications come through the app; under Settings › Notifications you switch them off per category, and everything stays in the notification centre.
  • Email: Activity emails (offers, messages, approvals and invoices), Daily digest, Reactivation reminders and Team check-ins can each be switched off under Settings › Notifications.

Reviews and rewards

  • When the project is finished, review the company. Reviews and the company's replies appear on its public profile and help the next client decide.
  • Points and levels for steps you complete, daily streaks and challenges, and a leaderboard; your points are under Points.
  • Under Invite friends (web app) or Referrals (app) you invite by email or link; you both earn points when they sign up.

Settings and account

  • Language: German, English or Hungarian.
  • Light or dark: Appearance in the app, the switch in the web app's header.
  • AI providers: see and withdraw your AI consents.
  • Phone number: add or change the number you sign in with.
  • Blocked people: whom you blocked in chat.
  • Delete account: your name, contact details, photo and sign-in methods are erased, and so are projects only you worked on. Projects, offers and invoices that involve others stay with them, without your name, for the statutory retention period. You leave every company and property and are signed out everywhere. It cannot be undone.
  • Help: Contact support in the settings, or write to hello@baubiber.com.

Browser or app

The web app does everything the app does: requests with a live talk or a recording, room photos and analysis, 3D capture, offers, the project with its daily log, milestones, open points, boards and invoices, properties and finances.

  • What needs the phone itself stays in the app: push notifications, working without signal (the app opens with the projects and properties saved on the phone), the address book when inviting colleagues, lock-screen widgets and location features for crews.
  • The page In the app explains what the app adds.
The other side

Contractors

You do the work: as a construction company or sole trader, as a general contractor with subcontractors, as a subcontractor, and everyone on the team.

Read the guide →Guide

The Baubiber Guide

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